Paying for update?

Hi,

I have bought this template v1.70 but upgraded Kunena to v2.04.
Why do I have to pay again for using the latest version?

Regards
Ed

Hi wicklert,

If you bought our template and you can upgrade free for that template. So we are rebuilding our download system. We'll send newsletter for all users.

We'll send you updates by email and you will get updates after our system was completed.

Thanks.

Hi wicklert,

We have sent you the template package via email, please download and update to your forum.

Regards

Hi,

Thanks for sending the latest version, I really appreciate this and pleased to read that adjustments will be made. I like this kind of customer satisfaction.


Regards
Ed Wicklert

Hi Support team,

New version (3.0) same question...!

Hi wicklert,

If you bought our template and you can upgrade free for that template. So we are rebuilding our download system. We'll send newsletter for all users.

We'll send you updates by email and you will get updates after our system was completed.

Thanks.

Please send me an update about this issue.

Thanks in advance.


Regards
Ed

Hi Ed Wicklert,

You don't need pay for update. Please check your mailbox. I have sent you the update package.

Thanks.

Hi Support team,

Thanks for sending me the update.
I've updated Kunena and installed the template.
Works like a charme.

Great support and therefore a happy customer in return!

Regards
Ed

Hi wicklert,

Thanks you. We hope that you are satisfied with the products and our services.

Regards

Like I wrote...I am...!!
You guys rock!

Regards
Ed

ntstore wrote: Hi wicklert,

If you bought our template and you can upgrade free for that template. So we are rebuilding our download system. We'll send newsletter for all users.

We'll send you updates by email and you will get updates after our system was completed.

Thanks.

Support team,

After reading your message about rebuilding your download system I had high hopes.
Unfortunaly I still can't download the latest version of the template (v3.04).
Would you be so kind and send me this by e-mail?

Thanks in advance.

Regards
Ed