Read before updating: How to Update Kunena Templates - More detail

Paying for update?

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Paying for update?

13 years 4 months ago - 13 years 4 days ago
#578
Hi,

I have bought this template v1.70 but upgraded Kunena to v2.04.
Why do I have to pay again for using the latest version?

Regards
Ed
Last edit: 13 years 4 days ago by wicklert.

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Re: Paying for update?

13 years 4 months ago
#579
Hi wicklert,

If you bought our template and you can upgrade free for that template. So we are rebuilding our download system. We'll send newsletter for all users.

We'll send you updates by email and you will get updates after our system was completed.

Thanks.
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore
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Re: Paying for update?

13 years 4 months ago
#580
Hi wicklert,

We have sent you the template package via email, please download and update to your forum.

Regards

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Re: Paying for update?

13 years 4 months ago
#581
Hi,

Thanks for sending the latest version, I really appreciate this and pleased to read that adjustments will be made. I like this kind of customer satisfaction. :)


Regards
Ed Wicklert

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Re: Paying for update?

13 years 4 days ago
#859
Hi Support team,

New version (3.0) same question...! :(
Hi wicklert,

If you bought our template and you can upgrade free for that template. So we are rebuilding our download system. We'll send newsletter for all users.

We'll send you updates by email and you will get updates after our system was completed.

Thanks.

Please send me an update about this issue.

Thanks in advance.


Regards
Ed

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Re: Paying for update?

12 years 11 months ago
#868
Hi Ed Wicklert,

You don't need pay for update. Please check your mailbox. I have sent you the update package.

Thanks.
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore
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Re: Paying for update?

12 years 11 months ago
#869
Hi Support team,

Thanks for sending me the update.
I've updated Kunena and installed the template.
Works like a charme.

Great support and therefore a happy customer in return! :)

Regards
Ed

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Re: Paying for update?

12 years 11 months ago
#870
Hi wicklert,

Thanks you. We hope that you are satisfied with the products and our services.

Regards
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore
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Re: Paying for update?

12 years 11 months ago
#871
Like I wrote...I am...!!
You guys rock!

Regards
Ed

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Re: Paying for update?

12 years 3 months ago
#1332
ntstore wrote: Hi wicklert,

If you bought our template and you can upgrade free for that template. So we are rebuilding our download system. We'll send newsletter for all users.

We'll send you updates by email and you will get updates after our system was completed.

Thanks.
Support team,

After reading your message about rebuilding your download system I had high hopes.
Unfortunaly I still can't download the latest version of the template (v3.04).
Would you be so kind and send me this by e-mail?

Thanks in advance.

Regards
Ed

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