Installation errors
Installation errors
1 year 9 months ago - 1 year 9 months ago
After several attempts we cannot install the new NTS Kay template v6.2.1: Our config is:
Joomla: 4.4.2
PHP: 8.2.14
Kunena: 6.2.3
NTS Kay: 6.0.9
We unzip the 6.2.1 file, select New Template, upload and install the nts_kay_k6.zip file and get the following error:
Joomla\Filesystem\File::move: Rename failed.
How do we fix this?
Joomla: 4.4.2
PHP: 8.2.14
Kunena: 6.2.3
NTS Kay: 6.0.9
We unzip the 6.2.1 file, select New Template, upload and install the nts_kay_k6.zip file and get the following error:
Joomla\Filesystem\File::move: Rename failed.
How do we fix this?
Last edit: 1 year 9 months ago by ntstore.
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Re: Installation errors
1 year 9 months ago
Set Aurelia as default. Save params.ini from components/com_kunena/template/nts_kay/config to your computer. Delete NTS Kay, install new version and upload params.ini from your computer to components/com_kunena/template/nts_kay/config
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Re: Installation errors
1 year 9 months ago - 1 year 9 months ago9themestore.com/index.php/forum/nts-kay/...ister-new-user#16863* NOTE: We also get an error when trying to update/install the current version — support topic can be found here:
What exactly do you mean? Are you able to install the template? When do you get that error message?
By the way, it's more convenient if you post 1 question/subject per topic, so your 2nd question in that other topic would have been better posted here.
Last edit: 1 year 9 months ago by Pinkeltje.
The following user(s) said Thank You: dagroupinc
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Re: Installation errors
1 year 9 months ago - 1 year 9 months ago
That worked great — Thank you!
Yes I typically do post one qestion per post. Just wasnt sure if the two were related so the second was added as an FYI.
Thanks again!
Yes I typically do post one qestion per post. Just wasnt sure if the two were related so the second was added as an FYI.
Thanks again!
Last edit: 1 year 9 months ago by dagroupinc.
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Re: Installation errors
1 year 9 months ago
Hi dagroupinc,
Please log in on our website using your account. Download the latest version and update your website.
Kind regards,
Please log in on our website using your account. Download the latest version and update your website.
Kind regards,
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore
Email: 9themestore@gmail.com
Twitter: @9themestore
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Re: Installation errors
1 year 9 months ago
Yes we did. Pinkeltje gave us detailed instructions on how to do this which worked.
The following user(s) said Thank You: ntstore
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