Download of wrong file
Download of wrong file
9 years 4 months ago - 9 years 4 months ago
Hi, I've just purchased NTS KTMax - but the download link on the invoice and in the logged in area points incorrectly to the NTS Kuniq.zip file. I'm hoping you can mend this link as soon as possible. Regards N.
Last edit: 9 years 4 months ago by Nookman. Reason: problem sorted
Please Log in or Create an account to join the conversation.
Re: Download of wrong file
9 years 4 months ago
Hi Nookman,
Sorry about wrong package we fixed this problem on our site. Please log-in and click to the "Orders" menu to download the NTS KMax template package.
Best regards,
Sorry about wrong package we fixed this problem on our site. Please log-in and click to the "Orders" menu to download the NTS KMax template package.
Best regards,
Huyen Nguyen
Nice Theme Store's Support Department.
Support email: 9themestore[at]gmail.com
** Please post your site url here if it has been lived **
Nice Theme Store's Support Department.
Support email: 9themestore[at]gmail.com
** Please post your site url here if it has been lived **
Please Log in or Create an account to join the conversation.
Re: Download of wrong file
9 years 4 months ago
Hi,
The link you have suggested I go to is still returning the wrong zipped package for NTS_KUniq. I have flushed my browser of previous cached data. Perhaps you also need to flush your chache?
So, something is still not correct.
Regards N.
The link you have suggested I go to is still returning the wrong zipped package for NTS_KUniq. I have flushed my browser of previous cached data. Perhaps you also need to flush your chache?
So, something is still not correct.
Regards N.
Please Log in or Create an account to join the conversation.
Re: Download of wrong file
9 years 4 months ago
Hi Nookman,
We have just sent an email to you. We will check this problem again.
Regards,
We have just sent an email to you. We will check this problem again.
Regards,
Huyen Nguyen
Nice Theme Store's Support Department.
Support email: 9themestore[at]gmail.com
** Please post your site url here if it has been lived **
Nice Theme Store's Support Department.
Support email: 9themestore[at]gmail.com
** Please post your site url here if it has been lived **
The following user(s) said Thank You: Nookman
Please Log in or Create an account to join the conversation.
L
lay
New Member
lay
- Thanks: 0
Re: Download of wrong file
9 years 4 months ago
hi i have same problem keep getting nts_kuniq instead of nts_kmax
Please Log in or Create an account to join the conversation.
Re: Download of wrong file
9 years 4 months ago
Sorry lay,
We have fixed this problem. Please try to login and download the template package.
Sorry again.
We have fixed this problem. Please try to login and download the template package.
Sorry again.
Huyen Nguyen
Nice Theme Store's Support Department.
Support email: 9themestore[at]gmail.com
** Please post your site url here if it has been lived **
Nice Theme Store's Support Department.
Support email: 9themestore[at]gmail.com
** Please post your site url here if it has been lived **
Please Log in or Create an account to join the conversation.
Time to create page: 0.244 seconds