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Blank Preview Panel

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Blank Preview Panel

11 years 8 months ago
#1818
When typing a reply to a post and clicking the 'Preview' button, the panel appears but it is blank/empty.

Any ideas please?

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Re: Blank Preview Panel

11 years 8 months ago
#1827
Hi, is anyone able to offer help on this please?

I would really like to get this sorted.

Thanks

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Re: Blank Preview Panel

11 years 8 months ago
#1831
Hi,

Please send us a test account, we will help you debug and solve this problem on your site.

Thanks
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore

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Re: Blank Preview Panel

11 years 8 months ago
#1835
Have emailed you access details :)

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Re: Blank Preview Panel

11 years 8 months ago
#1855
Hi, is there any progress on this please?

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Re: Blank Preview Panel

11 years 8 months ago
#1859
Hi,

We tried to test this feature on local and it's working fine. Can you provide us a back-end account? we will help you check this issue.

Thanks
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore

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Re: Blank Preview Panel

11 years 8 months ago
#1860
I have replied to your email with access to the back-end.

Thanks

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Re: Blank Preview Panel

11 years 8 months ago
#1862
Hi,

I tried to check this issue on local and it's working fine. On your site I tried to switch to Kunena default template and I did not see any think when click to "Preview button". So I think there is a conflict of JS when compress its.

Please update the Kunena component and check again.

Best regards
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore

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Re: Blank Preview Panel

11 years 8 months ago
#1864
I have now upgraded to the latest Kunena 3.0.6 but still no change with the problem.

Thanks

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Re: Blank Preview Panel

11 years 8 months ago
#1875
Hi,

Finally I can tell you the reason of this issue. This is issue of the Kunena forum, I tried to install Kunena latest version on Joomla default and Gantry framework but the preview function is not working. I will post this issue on Kunena community and hope they will update to next version.

Best regards
Hung Pham
Email: 9themestore@gmail.com
Twitter: @9themestore
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